SEBI Circular on Online Dispute Resolution
An initiative by the Securities and Exchange Board of India (SEBI) to ensure fair, transparent, and timely resolution of disputes in the securities market.
In accordance with SEBI Circular No. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, Gawade Landmark is committed to ensuring a fair and transparent process for resolving disputes for its investors. The circular mandates the implementation of a common Online Dispute Resolution (ODR) mechanism to facilitate the resolution of all disputes arising in the Indian securities market.
What is the ODR Portal?
The ODR Portal is a common, independent platform that leverages online conciliation and arbitration to resolve disputes between investors and listed companies or specified intermediaries. It is designed to be a convenient, efficient, and transparent alternative to traditional legal routes, making justice more accessible for all parties involved.
Key Features for Investors of Gawade Landmark
- Accessibility: File and track complaints online from anywhere, at any time, without the need for physical appearances.
- Efficiency: The process is designed for time-bound resolution, ensuring your concerns are addressed promptly.
- Transparency: The portal provides clear and structured communication between all parties, ensuring you are updated at every stage of the process.
- Impartiality: The dispute resolution is handled by independent and neutral conciliators and arbitrators.
Access the SMART ODR Portal
Investors of Gawade Landmark can access the Securities Market Approach for Resolution through ODR Portal (SMART ODR) for dispute resolution. We encourage you to first reach out to our Investor Relations team to resolve your concern directly.
Visit SMART ODR Portal